Digital Communications Manager
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Malala Fund
Hybrid- Career category: Comms/ Digital/ Media
- Job type: Job
- Experience level: 5-10 years
- Organisation type: Civil Society
- Remote option: Hybrid
- Right to work requirements: Anyone can apply
- Remuneration: USD 112,900 USD-USD 123,700 USD / yearly
- Work schedule: Full-time
- Length of contract: Not specified
- Location: United States
Who are we?
Malala Fund is working for a world where all girls can learn and lead. Malala Fund advocates for resources and policy changes needed to give all girls a secondary education, invests in local education leaders and amplifies the voices of girls fighting for change. Learn more at malala.org.
What does this position do?
The Manager, Digital Communications is an individual contributor and people management role for an experienced digital communications leader with deep platform expertise, strong editorial judgement, and experience growing and protecting high-profile brands across complex public, cultural, or advocacy environments.
The Manager, Digital Communications is an individual contributor and people management role for an experienced digital communications leader with deep platform expertise, strong editorial judgement, and experience growing and protecting high-profile brands across complex public, cultural, or advocacy environments.
The Manager leads Malala Fund's owned digital channels, translating organisational priorities into platform-native strategies that grow audiences, mobilise supporters, and contribute to fundraising outcomes. They will oversee digital strategy, content planning, channel performance, and audience engagement while partnering closely with Strategic Communications, Development, and country teams to ensure Malala Fund's stories reach the right audiences in the right formats and moments.
What you bring to us and the role!
Digital strategy and platform expertise
- 7–10 years of experience leading digital communications, social media strategy, audience engagement, or digital marketing, with a demonstrated track record of building engaged audiences and delivering measurable organisational impact.
- Demonstrated expertise across major social platforms—including Instagram, TikTok, YouTube, LinkedIn, X, and Facebook—with a strong understanding of platform-native storytelling, audience behaviour, analytics, and algorithmic trends.
- Experience developing and executing digital content strategies that have driven measurable audience growth, engagement, advocacy, fundraising, or brand awareness, including social-first content production across video, photography, graphics, and multimedia storytelling.
- Experience designing or supporting digital fundraising campaigns and understanding how digital communications contribute to supporter acquisition, donor engagement, and long-term audience growth.
- Strong analytical skills, with the ability to interpret performance data, identify opportunities, test new approaches, and translate insights into strategic recommendations.
- Experience managing external agencies, creators, platforms, vendors, partnerships, and budgets to deliver high-quality digital campaigns.
- Understanding of global issues and cultural contexts, particularly across the regions where Malala Fund works, with the judgement to navigate complex and sensitive issues through digital communications.
Leadership and collaboration
- Experience managing and developing direct reports, creating an environment of trust, accountability, collaboration, and continuous learning.
- Excellent cross-functional collaboration skills, with the ability to build strong relationships across communications, development, programmes, and external partners.
- Demonstrated ability to influence decisions through expertise, data, and sound judgement rather than positional authority.
- Excellent project management and organisational skills, with the ability to manage multiple priorities, balance long-term planning with day-to-day execution, and consistently deliver high-quality work in a fast-moving environment.
- Excellent written and verbal communication skills, including the ability to brief creative teams, present recommendations to senior leaders, and communicate complex ideas clearly.
- A proactive, solutions-oriented approach, with a willingness to experiment, learn, and continuously improve digital performance.
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